Privacy Policy

1. Who We Are

This Privacy Policy applies to the 123jili.ph online gaming platform ("123jili.ph," "we," "us," or "our"), accessible at https://123jiliph.org. 123jili.ph operates as an online casino and gaming platform serving Filipino players, operating within the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR).

As a data controller under Republic Act No. 10173 (the Data Privacy Act of 2012), 123jili.ph is responsible for determining the purposes and means of processing your personal data. We are committed to processing your personal information lawfully, fairly, and transparently.

2. Information We Collect

2.1 Information You Provide Directly

When you register for a 123jili.ph account, use our services, or contact our support team, we may collect the following categories of personal information:

• Identity Data: Full legal name, date of birth, gender, nationality.
• Contact Data: Email address, mobile phone number, residential address (including city, province, and postal code).
• Verification Data: Government-issued ID (e.g., Philippine passport, SSS ID, PhilHealth ID, UMID, driver's license), selfie or photo for identity verification.
• Financial Data: GCash account details, Maya account details, bank account information (for withdrawal processing), transaction history.
• Account Data: Username, encrypted password, account preferences, communication preferences.
• Communications Data: Records of your correspondence with our customer support team, including live chat transcripts and email exchanges.

2.2 Information Collected Automatically

When you access and use the 123jili.ph platform, we automatically collect certain technical and behavioral data, including:

• Device and Technical Data: IP address, device type, operating system, browser type and version, screen resolution, device identifiers.
• Usage Data: Pages visited, games played, session duration, click patterns, search queries within the platform, features used.
• Location Data: General geographic location derived from your IP address (country and city level). We do not collect precise GPS location data.
• Transaction Data: Details of deposits, withdrawals, bets placed, winnings, and bonus usage on 123jili.ph.

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Identity verification and KYC service providers.
• Payment processors (e.g., GCash, Maya, banking partners) to confirm transaction status.
• Fraud prevention and anti-money laundering screening services.
• Analytics providers that help us understand how players use 123jili.ph.

3. How We Use Your Information

123jili.ph uses your personal data for the following purposes:

4. Legal Basis for Processing

Under the Data Privacy Act of 2012, 123jili.ph processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to fulfill our obligations under the Terms & Conditions you agreed to when registering your 123jili.ph account (e.g., account management, payment processing).
• Legal Obligation: Processing required to comply with applicable Philippine laws, PAGCOR regulations, and anti-money laundering requirements.
• Legitimate Interests: Processing necessary for our legitimate business interests, such as fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
• Consent: Processing based on your explicit consent, such as receiving marketing communications. You may withdraw consent at any time by contacting our support team or updating your account preferences.

5. Sharing Your Information

123jili.ph does not sell your personal data. We may share your information with the following categories of recipients only where necessary and under appropriate data protection safeguards:

• Payment Processors: GCash, Maya, and banking partners require certain financial and identity data to process your transactions.
• KYC and Identity Verification Providers: Third-party services that assist us in verifying your identity and age as required by PAGCOR.
• Fraud Prevention and AML Services: Providers that help us detect and prevent fraudulent activity and money laundering.
• IT and Platform Service Providers: Cloud hosting, data storage, and technical infrastructure providers who process data on our behalf under strict data processing agreements.
• Regulatory Authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other Philippine government authorities where required by law.
• Law Enforcement: Where we are legally required or permitted to disclose information in response to lawful requests from law enforcement agencies.

6. Cookies and Tracking Technologies

123jili.ph uses cookies and similar tracking technologies to enhance your experience on our platform. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the platform to function. These include session cookies that keep you logged in to your 123jili.ph account. These cannot be disabled.
• Performance and Analytics Cookies: Help us understand how players interact with 123jili.ph, which pages are most visited, and where errors occur. This data is aggregated and anonymized.
• Functionality Cookies: Remember your preferences (e.g., language, game settings) to provide a more personalized experience.
• Marketing Cookies: Used to deliver relevant promotional content about 123jili.ph. These are only set with your consent.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the 123jili.ph platform.

7. Data Security

123jili.ph implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Access controls ensuring that only authorized personnel can access personal data, on a need-to-know basis.
• Regular security audits and vulnerability assessments of our platform infrastructure.
• Two-factor authentication (2FA) options for player accounts.
• Incident response procedures to address any data security breaches promptly.

While we take all reasonable precautions, no method of electronic transmission or storage is 100% secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 123jili.ph will notify the National Privacy Commission and affected players in accordance with the Data Privacy Act of 2012.

8. Data Retention

123jili.ph retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulation. Specifically:

• Account and Transaction Data: Retained for a minimum of five (5) years after account closure, as required by PAGCOR regulations and anti-money laundering laws.
• KYC and Verification Documents: Retained for the duration of your account and for five (5) years after closure.
• Customer Support Records: Retained for three (3) years from the date of the last interaction.
• Marketing Consent Records: Retained until you withdraw consent, plus a reasonable period thereafter for compliance purposes.
• Technical and Usage Data: Typically retained for up to twenty-four (24) months in identifiable form, after which it may be anonymized for analytical purposes.

When personal data is no longer required, 123jili.ph will securely delete or anonymize it in accordance with our data retention and disposal procedures.

9. Your Rights Under the Data Privacy Act

As a data subject under Republic Act No. 10173, you have the following rights with respect to your personal data held by 123jili.ph:

• Right to Be Informed: The right to know what personal data we collect, how we use it, and with whom we share it — as set out in this Privacy Policy.
• Right of Access: The right to request a copy of the personal data we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to our legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 12 below. We will respond to your request within thirty (30) days.

10. Children's Privacy

The 123jili.ph platform is strictly intended for individuals aged 21 years and above, as required by PAGCOR regulations. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inad vertently collected personal data from a person under 21, we will take immediate steps to delete that information from our records and close the associated account.

If you believe that a minor has registered on 123jili.ph, please contact us immediately at [email protected] so we can investigate and take appropriate action.

11. Changes to This Privacy Policy

123jili.ph reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or in-platform notification.

Your continued use of the 123jili.ph platform after any changes to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your personal data.

12. Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 123jili.ph, please contact our Data Protection Officer (DPO):

• Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 within your 123jili.ph account dashboard.

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with our response to your data privacy concern.